" Peer coaches establish a solid, working partnership, offering a lifeline in times of distress.

Peer Outreach Worker Program

We work with people who have been identified as needing extra support – these individuals are homeless, have been in the hospital or ED a lot, are very well known to police or probation, and have been banned from services by other providers because of their symptoms or threatening behaviors. Our Peer Coaches, who themselves identify as individuals with lived experience of mental illness or substance use, have achieved remarkable results, and these results are all the more remarkable given the complex nature of the conditions impacting those we serve.

We make a difference
in the lives of some of the most health-compromised and vulnerable people in our area.

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Case by Case

The work of the Peer Coaches is case-by-case, depending on the specific needs, situation, and motivation to receive help on the part of the served individual.

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Working Relationships

After an initial assessment, our Coaches establish a solid, working partnership that offers a lifeline to use when in distress. Our approach seeks to stem negatively cycling behavior and reduce the toll on area hospitals and systems.

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Meaningful Connections

Peer Coaches actively connect individuals to sober housing, relevant mental health services or treatment programming, vocational opportunities.

What can I expect from Peer Support? 

Peer Supporters understand that going to the emergency department can be a frightening experience. Time moves slowly. Long waits are common. Peer Supporters will make sure that you get a meal or drink if that would be helpful. They make sure that you understand what is happening. They can share their experience with you, or just sit with you. They will help you pass the time, play cards with you, or offer you reading or writing material. They can share resources with you, or skills that they have found useful once you are out of the emergency room.

Who are peer supporters? 
The staff of the Peer Support Program have been there. They know first hand the struggles of living with a mental illness. And they are living examples that recovery is possible – they are the evidence of it.
Contact us

Mark Perry
(978) 387-7460